About this role
About the Role Join Tractor Supply/Petsense as a Pet Care Technician supporting mobile veterinary clinics (Community Clinics). This role helps provide convenient pet health and wellness services and supports pet parents through vaccination, microchip services, and wellness visits while ensuring safety and quality care in mobile clinic settings. What You'll Do
- Collect payment, dispense and label medication, and review discharge paperwork with pet parents
- Safely restrain/hold pets for wellness procedures including vaccines, nail trims and microchipping
- Collect and prepare blood and fecal samples for laboratory testing
- Drive vans to and from clinics responsibly; load and unload the vans (Community Clinics)
- Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and diseases
- Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
- Execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
- Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
- Provide customer service to pet parents by answering questions and assisting them through the clinic process
- Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
- Scan pets for microchips
- Prepare canine and feline vaccines
- Establish and maintain effective relationships with pet parents and partners
- Other duties as assigned What We're Looking For
- Must be 18 years of age or older with a valid driver’s license and VIP Petcare Pass MVR Check with reliable transportation to and from work
- Previous customer service sales experience
- Education: High School Diploma or equivalent required Nice to Have
- Present professional appearance and positive conduct
- Punctuality and dependability highly valued
- Navigate computer software (iPad, Bluetooth devices and more)
- Strong organizational, problem-solving, and analytical skills
- Ability to work within a team to meet team goals and objectives
- Comfort level in approaching host location’s customers to educate about our clinics
- Ability to adapt to changing priorities Compensation & Benefits
- Salary range: $17.36 - $22.16 hourly
- Benefits include medical, dental, and vision coverage; company-paid life and disability insurance; paid parental leave; tuition reimbursement; adoption and surrogacy assistance
- Part-time eligibility for benefits after averaging at least 15 hours per week during a 90-day lookback period; lookback starts the first of the month following date of hire; benefits eligibility date is the first day of the month following 4 months of continuous service
- This description outlines a comprehensive total rewards package for all full-time and eligible part-time Team Members