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Pesapap Digital Sales Representative

Family Bank Ltd
Nairobi Posted Oct 27, 2026
On-site

About this role

Pesapap Digital Sales Representative

  • Job Type Full Time
  • Qualification BA/BSc/HND , Professional Certificate
  • Experience 2 years
  • Location Nairobi
  • Job Field Sales and Business Development

Key Responsibilities

  • Identify and pursue sales opportunities for PESAPAP Digital Limited’s enterprise software solutions.
  • Build and maintain relationships with prospective and existing clients across multiple sectors.
  • Conduct product demonstrations and presentations to prospective clients.
  • Support marketing initiatives aimed at promoting product awareness
  • Conduct structured training sessions for clients and users on system functionality and usage.
  • Develop training materials including user manuals, training guides and product documentation.
  • Support client onboarding processes during solution implementation.
  • Ensure clients fully understand system features and operational processes.
  • Maintain strong relationships with enterprise clients and stakeholders.
  • Provide ongoing support and guidance to clients on system usage and enhancements.
  • Gather client feedback to support product improvement and service delivery.
  • Track and report on sales activities, customer engagements and training outcomes.
  • Maintain records of client training sessions and system adoption metrics.
  • Provide insights to management on market trends and customer needs
  • Assist in negotiating and closing sales opportunities.
  • Maintain an updated sales pipeline and support revenue generation efforts.
  • Any other official duty as may be assigned by management

Qualifications & Experience:

  • Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.
  • Professional Certifications (Desirable)
  • Sales and marketing certifications
  • Digital marketing certifications
  • Customer relationship management (CRM) certifications
  • Training facilitation or instructional design certifications
  • Fintech or digital banking related training

Key Competencies:

  • Minimum 2 years’ experience in sales, client engagement, training or business development roles.

  • Experience promoting or selling technology products, enterprise software or SaaS solutions will be an added advantage.

  • Experience conducting client training sessions and product demonstrations.

  • Experience working in fintech, banking technology or enterprise digital solutions environments will be desirable.

  • Check how your CV matches this job

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