Personal Banker

Stanbic IBTC Bank

JOB ALERT: STANBIC IBTC BANK RECRUITING PERSONAL BANKER

Overview

Stanbic IBTC Bank is seeking qualified candidates for the position of Personal Banker to proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions.

The successful candidates will be responsible for building strong customer relationships, identifying financial needs, promoting banking products, and driving customer acquisition and portfolio growth.

KEY RESPONSIBILITIES

• Build, maintain, and strengthen long-term customer relationships through excellent service delivery.
• Provide customers with information and guidance on banking products, lending solutions, account requirements, and banking processes.
• Conduct financial needs assessments for new and existing customers to recommend suitable banking solutions.
• Identify and implement cross-selling and up-selling opportunities across the Bank’s product portfolio.
• Drive deposit mobilisation by growing savings, current accounts, fixed deposits, and investment portfolios.
• Manage and expand assigned customer portfolios while achieving revenue and liability targets.
• Acquire new customers through business development activities, networking, and customer referrals.
• Maintain sound risk management practices and ensure compliance with banking policies and procedures.

REQUIREMENTS

• Applicants must possess a university degree.
• Candidates should demonstrate strong customer relationship management, communication, interpersonal, negotiation, and business development skills.
• Relevant knowledge of banking products, customer service, banking processes, and procedures will be beneficial.

BEHAVIOURAL COMPETENCIES

• Candidates should demonstrate the ability to build relationships, convince customers, develop strategies, embrace change, analyse information, identify opportunities, meet targets, follow procedures, work in teams, and maintain composure under pressure.

TECHNICAL COMPETENCIES

• Application and submission verification in consumer banking.
• Banking processes and procedures.
• Client acceptance and review.
• Customer understanding in consumer banking.
• Banking transaction processing.
• Consumer banking product knowledge.

APPLICATION

Interested and qualified candidates should submit their applications through the official Standard Bank Group careers portal.

Application Deadline: Not specified.

IMPORTANT NOTICE

Stanbic IBTC Bank and Standard Bank Group do not request payment at any stage of their recruitment process.