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Personal Banker

Key Bank
Williamsville, NY
On-site

About this role

About the Role Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in clients' financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals. What You'll Do

  • Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities.
  • Engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in clients' financial wellness, both in person and through proactive calling efforts.
  • Attract new clients to Key and work with existing clients to develop and expand relationships based on their unique financial needs. What We're Looking For
  • Strong communication and relationship-building skills with customers and clients.
  • Ability to identify client needs and provide appropriate guidance and solutions.
  • Comfortable working as part of a branch team and collaborating with colleagues.
  • Commitment to delivering excellent customer service and financial wellness guidance.

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