About this role
About the Role Join Key Bank as a Personal Banker to be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. You will engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in clients' financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. What You'll Do
- Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
- Engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in their financial wellness.
- Work toward attracting new clients to Key and expand relationships with existing clients based on their financial goals.
- Collaborate with the branch team; maintain a client-first, sales-driven, self-motivated and competitive approach; contribute to a high-performing culture.
- Proactively reach out to clients via calling efforts and in-person interactions to support their financial wellness. What We're Looking For
- Client-first mindset with a focus on delivering exceptional service.
- Sales-driven, self-motivated, and competitive individual.
- Strong teamwork and communication skills with confidence.
- Ability to build relationships and guide clients toward financial goals.
- Comfortable engaging with clients in person and through proactive outreach.