Personal Assistant to the General Manager

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

• Manage the General Manager’s calendar, including appointments, meetings and conferences, and coordinate supporting documents, venues and travel itineraries.
• Handle correspondence and requests for information or assistance professionally and promptly.
• Conduct research and gather relevant information through electronic resources and liaison with internal and external stakeholders.
• Screen telephone calls, respond to enquiries and direct requests appropriately.
• Coordinate travel and accommodation arrangements for the General Manager.
• Prepare presentations, documents, briefing papers and reports for the General Manager.
• Maintain efficient Executive Office systems, including data management, recordkeeping and filing.
• Ensure regular reports are prepared accurately and submitted within the required deadlines.
• Manage the issuance and tracking of gift vouchers.
• Monitor and maintain adequate supplies for the Executive Office.
• Support the development and implementation of special projects.
• Coordinate with support departments to ensure compliance with hotel policies and standards.
• Work closely with the Executive Committee and key Department Heads to facilitate communication and follow-up on action items.
• Maintain and update the Executive Office duty roster and annual leave plan.
• Liaise with Executive Assistants at Regional Headquarters and other properties to coordinate relevant matters and build effective working relationships.

Qualifications

• At least 2 years luxury hotel experience in a similar role
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Excellent verbal and written communication skills
• Well-developed organizational skills
• Attention to detail
• Professional discretion