Personal Assistant

Job title: Personal Assistant

Job Overview

Location

Remote

Salary

USD 66,000 - 72,600 annual

Employment Type Full-time

Work Arrangement Remote

Sector Retail & E-commerce

Experience Level Mid-level (3-5 years)

Application Deadline October 10, 2026

About the Company

Puffy is a rapidly growing e-commerce brand, founded in 2017 with a vision to redefine comfort through innovative sleep solutions. Since becoming AI-first in December 2023, the company has embraced cutting-edge technology to drive efficiency and innovation across all operations. Puffy fosters a culture where ambitious individuals can achieve accelerated career growth, with opportunities for advancement that typically take years elsewhere being realized in a fraction of the time.

The company prides itself on assembling a team of top-tier global talent, drawing professionals from leading organizations like Revolut, EY-Parthenon, and Apple. Puffy emphasizes a 'perform, get rewarded' philosophy, offering exceptional benefits and recognition programs, including the exclusive Leaders Club for top performers, which provides access to premium lifestyle experiences across the UAE.

With a commitment to a fast, transparent, and skills-first hiring process, Puffy ensures that candidates are evaluated based on their capabilities and potential impact. The company offers a supportive environment with state-of-the-art tools, premium health insurance, and continuous learning opportunities, making it an ideal place for driven individuals to build a meaningful career.

Job Description We are seeking a highly organized and proactive Personal Assistant to provide comprehensive support to the CEO of a leading $1B+ e-commerce brand.

In this remote role, you will be instrumental in managing the CEO's personal life with exceptional efficiency, ensuring all needs are anticipated and flawlessly executed. Your responsibilities will extend to building and maintaining a network of world-class service providers, from everyday essentials to specialized requirements.

This position offers a unique opportunity for rapid career progression, allowing high performers to advance significantly within 1-2 years. You will collaborate with top global talent and utilize AI-driven tools to streamline research and decision-making processes.

Key Responsibilities

• Anticipate needs before they are articulated, manage the personal calendar and appointments strategically, and maintain organized systems.
• Secure coveted reservations, coordinate exclusive event access, and design personalized experiences.
• Own every request from inception to completion, troubleshooting obstacles independently.
• Conduct comprehensive research on products, services, and providers, presenting curated options.
• Build and maintain relationships with elite service providers across lifestyle, wellness, automotive, and home services.
• Evaluate and negotiate with providers on quality, availability, pricing, and terms.

Qualifications

• 2-3 years of experience in concierge services, lifestyle management, hospitality, or an executive/personal assistant role.

• Proven expertise as a master researcher, able to quickly identify and vet high-quality providers, products, and solutions.

• A resourceful problem-solver who thrives on challenges.

• Exceptional communication skills with the polish to represent a CEO.

• Meticulous attention to detail with zero tolerance for errors or missed follow-ups.

• Strong network-building skills and comfort interfacing with luxury and high-end service environments.

• Tech-savvy with proficiency in Google Workspace and the ability to learn new systems quickly.

• Flexible mindset with availability for occasional evening/weekend coordination.

• Fluency in Russian or Armenian (alongside English) is strongly preferred.

• Established network of trusted premium service providers is an advantage.

• Experience with Asana or project management tools is a plus.

• Background in luxury hospitality, lifestyle management, or family office environments is beneficial.

• Benefits & Perks

• Up to USD $72,600 total annual cash compensation (base salary up to USD $66,000 plus monthly performance bonus of up to 10%)

• Comprehensive benefits package

• Premium health insurance

• Learning budget for courses and certifications

• Career progression opportunities

• Quarterly feedback

• Merit-based progression

• Up to 50% product discount, free mattress after one year

• State-of-the-art tech and tools, equipment provided

• Generous annual leave entitlement (vacation, sick leave, parental, maternity, study leave), in addition to public holidays

• Team life insurance coverage

• Regular social activities and events

• Monthly Puffy leader awards and Leaders Club recognition

• About This Role

• In the rapidly evolving e-commerce landscape, the demand for highly efficient personal assistants supporting top executives is surging. This role is pivotal for orchestrating the seamless personal operations of a CEO leading a multi-billion dollar brand. Key responsibilities include strategic calendar management, global provider network development, and meticulous execution of complex personal requests. Success in this position directly impacts the CEO's focus on business scaling and overall organizational ROI, signifying a critical leadership support function.

• Who Should Apply

• How to Stand Out When Applying

• Posted Date

• September 27, 2026

• View original job posting

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