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Perishable Exports Bookings & Customer Relations Officer

Tradewinds Aviation Services
Nairobi Posted Sep 29, 2026
On-site

About this role

Job title: Perishable Exports Bookings & Customer Relations Officer

Job Type Full Time Qualification Diploma , Vocational Experience 2 years Location Nairobi Job Field Customer Care, Success and Service

Key Requirements

  • Diploma in Business or a related field, or equivalent qualification.
  • CW1 Certificate – Certified CargoWise Operator.
  • Certificate in Customer Service, Air Cargo, or a related field.
  • Minimum 2 years’ relevant experience, with a good understanding of airline systems.
  • Proficiency in MS Office and computer applications.
  • Strong communication, coordination, and customer service skills.
  • Ability to work effectively in a time-sensitive air cargo environmen

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