Performance Management and Development Learning & Enablement Lead

Job title: Performance Management and Development Learning & Enablement Lead

Job Posting Source

Category Human Resources Location Mountain View, California; Atlanta, Georgia; San Diego, California Job ID 22667 Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit’s Performance Management & Development (PM&D) system is the engine behind our high-performance culture — from bold goal-setting and continuous feedback to mid-year and year-end cycles that bring our pay-for-performance philosophy to life. Every Intuit employee, across thousands of people worldwide, experiences these cycles. Getting them right requires not just great process design, but great learning design.

As the Performance Management and Development Learning & Enablement Lead, you are the learning designer of how every manager and employee understands and succeeds in Intuit’s talent cycles. You won’t just build training — you will shape the behaviors, mindsets, and capabilities that drive our most critical talent moments. You will design world-class learning experiences, build a library of enduring enablement resources, and lead change enablement approaches that turn performance and talent management from a process people navigate into a capability people put in practice.

This is a high-impact individual contributor role at the intersection of instructional and learning design, talent management, AI-enabled innovation, and change management. You will collaborate deeply with program leads, tech/product partners, HRBPs, Communications, Diversity & Inclusion, Manager Development and Learning partners, and senior HR leaders to design and deliver effective learning experiences.

Responsibilities

• Learning Design & Instructional Excellence

You will be the lead in translating performance management and development processes into learning experiences that change behavior — not just inform. You will own the full instructional design lifecycle for PM&D enablement:

• Design and deliver dynamic, evidence-based learning experiences — live, virtual, and asynchronous — for managers and employees at every stage of the performance cycle (goal setting, check-ins, mid-year, year-end, talent reviews/calibration, and compensation conversations).
• Apply adult learning principles, cognitive load theory, and behavioral science to create learning that is immediately applicable in the flow of work.
• Develop a comprehensive, curated library of performance management and compensation enablement resources: manager guides, playbooks, toolkits, job aids, scenario-based e-learning modules, video content, and FAQs — ensuring every resource is accessible, inclusive, and measurable.
• Integrate PM&D learning into Intuit’s broader L&D ecosystem, partnering with the L&D team