About this role
Per Diem Registration Representative
- Requisition number: 2379419
- Job category: Healthcare Delivery
- Primary location: Portland, Maine
- Date posted: 08/11/2026
- Overtime status: Non-exempt
- Travel: No
Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we are serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together.
Location: 175 Fore River Parkway, Portland, ME, 04102.
We offer 2 weeks of paid training. The hours during training will be 8:00 AM - 4:30 PM EST from Monday - Friday. Training will be conducted onsite.
Primary Responsibilities:
- Responsible for providing patient - oriented service in a clinical or front office setting
- Performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co - pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast - paced, customer - oriented clinical environment
- Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
- Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
- Gathers necessary clinical information and processes referrals, pre - certification, pre - determinations, and pre - authorizes according to insurance plan requirements
- Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
- Collects patient co - pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
- Identifies outstanding balances fr