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People Partner

YMCA of Greater Boston
Boston, Massachusetts
Full-timeHybrid

About this role

Job Title: People Partner Position Type: Full-Time

Position Overview: People Partner serves as a strategic partner to senior leaders, managers, and employees, ensuring that People and Culture initiatives align with organizational goals and contribute to a positive workplace culture. This is a key role that directly impacts the lives of our employees, empowering them to thrive and grow within a supportive, inclusive environment. As an integral member of the People and Culture team, the People Partner provides consulting on a range of People and Culture / HR topics, from employee relations to talent management, and offers guidance on performance management, organizational design, and workforce development.

If you are a strategic thinker, passionate about people, and eager to make an impact through collaboration and continuous improvement, we encourage you to apply!

Key Responsibilities

  • People Partner Duties:

  • Partner with leadership and managers to understand business objectives and workforce needs, providing tailored HR strategies and solutions.

  • Offer guidance and coaching to managers on leadership development, conflict resolution, performance management, and employee relations.

  • Drive the resolution of employee relations issues, conducting thorough investigations to ensure compliance with company policies and legal standards.

  • Advise managers and teams on organizational and policy changes, helping to align human resources strategies with organizational priorities and transformation.

  • Collaborate on talent management initiatives, such as succession planning, employee engagement, and retention strategies, to develop and nurture a strong talent pipeline.

  • Assist with onboarding and training new employees, ensuring they align with the organization’s culture and values.

  • Maintain effective and proactive communication with managers and employees to foster a positive working environment.

  • Lead or participate in cross-functional HR projects aimed at improving organizational effectiveness, such as:

  • o Employee engagement initiatives and surveys.

  • o Policy and process enhancements, ensuring they are current and aligned with best practices.

  • o People systems upgrades and integration of new technologies.

  • o Organizational development initiatives including change management and culture-building efforts.

  • Contribute to the design and execution of continuous improvement programs that optimize HR operations, streamline processes, and enhance the employee experience.

  • Ensure the consistent application of HR programs and policies across departments, contributing to a cohesive workplace.

  • Skills, Knowledge and Expertise

Education

  • o Bachelor’s degree in human resources, Business Administration, or a related field. Master’s degree is a plus.

Experience

  • o At least 5 years of experience in HR, with a strong focus on employee relations, performance management, and organizational development.
  • o Proven experience as a trusted business partner, delivering strategic HR solutions to leadership and managers.
  • o Demonstrated ability to manage multiple projects, navigate complex employee relations matters, and drive initiatives from inception to completion.

Certifications Preferred:

  • o Certification in conducting MCAD (Mass Commission Against Discrimination) investigations or other relevant workplace investigation training.
  • o HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)

Skills and Competencies:

Core Competencies:

  • o Strong Knowledge of Employment Laws: In-depth understanding of labor laws, regulations, and HR best practices.
  • o Employee Relations Expertise: Proven track record of handling complex employee relations matters, investigations, and conflict resolution.
  • o Project Management

Skills

  • Demonstrated ability to manage and execute HR-related projects efficiently from initiation through completion.
  • o Data-Driven Decision-Making: Ability to analyze HR data, identify trends, and leverage this information to inform strategy and process improvement.
  • o HR Systems Proficiency: Experience with HRIS platforms and Microsoft Office Suite (Excel, PowerPoint, Word).
  • o Communication

Skills

  • Excellent written and verbal communication skills, with the ability to influence and collaborate effectively across levels of the organization.

  • Additional Competencies:

  • o Demonstrated Ability to Multi-task: Proven ability to manage multiple tasks and priorities effectively in a fast-paced environment while maintaining a high level of attention to detail.

  • o Organizational

Skills

  • Exceptional organizational skills, with the ability to manage competing deadlines and track multiple projects simultaneously.
  • o Adaptability: Demonstrated ability to work in diverse, inclusive environments, managing varied work styles and effectively navigating cultural differences.
  • o Fast-Paced Environment: Proven experience working in dynamic, rapidly changing environments, with a proactive approach to problem-solving and decision-making.
  • o Human-Centered Approach: A demonstrated ability to approach HR work from a human-centered perspective, ensuring that employee needs, engagement, and development are prioritized while balancing organizational objectives.
  • o Documentation

Skills

  • Ability to properly document all HR processes, investigations, and other personnel-related activities in a clear, accurate, and legally compliant manner.

  • o Continuous Improvement: A strong commitment to identifying opportunities for streamlining HR processes, eliminating inefficiencies, and driving operational improvements.

  • Additional Information:

  • Travel: Occasional / Frequent travel to various company locations required.

  • Physical Requirements:

  • o Ability to sit for extended periods.

  • o Ability to communicate effectively in both individual and group settings, including virtually.

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