People Operations Team Leader

We are looking for

We are looking for a People Operations Team Leader for our global People Operations function.

In this role, you will manage a dedicated team of Specialists, collaborate closely with regional HR Business Partners across our locations (Spain, the Netherlands, Italy and Albania) and drive operational excellence across the entire employee lifecycle.

You will blend strategic oversight: ranging from setting our Compensation & Benefits foundations, M&A support, and Data-Driven Decision Making, with hands-on leadership of core administrative and employee relations processes.

Your role in BizAway

• Lead and mentor a distributed team of People Ops Specialists and upskill people managers on labor compliance.
• Oversee day-to-day employee lifecycle changes (promotions, leaves, offboarding) and Jira service-desk SLAs; steer multi-country payroll execution; provide hands-on hiring/induction support during peak hiring spikes.
• Own the annual People Ops calendar, standardize core policies, and lead org-structure audits; partner with local HRBPs, Talent Acquisition and Finance to ensure People Ops process and policies compliance.
• Build and maintain job-leveling frameworks and salary benchmarks; manage Phantom Shares, sales/performance bonus evaluations, and local benefits programs.
• Own Headcount (HC) and Cost of Employment (CoE) reporting; build and maintain dashboards to support data driven decisions.
• Own multi-country labor disputes, disciplinary processes, and settlements alongside external counsel. Act as an escalation point for complex employee relations issues, conducts impartial internal investigations, and ensures fair conflict resolution.
• Review employment contracts, implement new hiring models, and ensure statutory workplace certifications across all hubs.
• Spearhead HRIS migrations, workflow automations, and People Ops integration tracks for M&A activities.
• Sustainability & ESG Certifications: Lead People Ops compliance and audit processes to achieve and maintain our B Corp status and related sustainability certifications.

Your basic qualifications

• At least 7 years of progressive experience in People Operations, with a minimum of 2 years successfully managing and mentoring a team.
• In-depth, demonstrable expertise in Spanish statutory labor regulations, contract types, disciplinary procedures, and compliance standards (essential).
• Proven experience managing People Operations across distributed, multi-country European entities (experience covering Spain, Italy, the Netherlands, or Albania is a strong advantage).
• Total Rewards & Workforce Analytics: Hands-on experience building job-leveling frameworks and salary benchmarking, alongside managing equity/phantom share programs, variable bonuses, and Headcount / Cost of Employment (CoE) reporting.
• Demonstrated success managing employee service delivery (via Jira or similar ticketing tools), end-to-end employee lifecycle processes, and multi-country payroll workflows.
• Prior involvement leading or contributing to HRIS implementations/migrations, workflow automations, and operational due diligence or integration for M&A.
• A proactive, roll-up-your-sleeves approach with a track record of designing, structuring, and elevating People Ops processes from the ground up.
• Outstanding interpersonal and conflict-resolution skills, with full professional proficiency in English and Spanish (working knowledge of Italian is a plus). ​​​​​

We would be particularly interested if you...

• Exposure to Italian labor law alongside your Spanish expertise.
• Direct experience leading B Corp certification audits or workplace ESG initiatives.

Our offer

✈️ A seat on a scale-up with skyrocketing growth 💰 Uncapped variable compensation and equity in the company 📈 Development of your entrepreneurial spirit, having the chance to implement real-impact business decision 🌍 Multicultural and international team 🙌 Collaborative and smart environment to work and learn 🍻 Free coffee to kick-start your day and free beers to celebrate together 🌴 Friday afternoons off 🏢 Hybrid working policy (min. 3 days in the office per week), an office in the very heart of BCN and great offices in Europe

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.