People Operations Specialist

We’re looking to hire a People Operations Specialist to join our team in Budapest.

In this role, you will drive end-to-end People Operations processes across the entire employee lifecycle while proactively optimizing and automating workflows. You will exercise sound judgment in non-routine situations, own complex deliverables, and mentor team members to maintain high execution quality and an exceptional employee experience.

Your mission:

• Own the Employee Lifecycle: Lead end-to-end new joiner, transfer, and leaver processes, collaborating closely with internal teams (Talent Operations, Workplace, UT, Payroll) to ensure a seamless Wiser experience.
• Ensure Compliance & Documentation: Draft employment contracts, NDAs, certificates, and termination documents in full alignment with Hungarian employment legislation and company standards.
• Support Mobility & Remote Requests: Coordinate administrative processes for relocation, immigration/visas, and complex remote work requests.
• Drive Process Improvement & Automation: Identify manual friction points and implement automated solutions; maintain high data integrity in Workday and optimize ticket workflows in Jira.
• Manage Knowledge & Content: Eliminate operational bottlenecks and maintain clear, transparent team documentation (e.g., Confluence) to drive clarity and efficiency across the business.
• Deliver Global Initiatives: Partner with global cross-functional teams to align on background check processes and ensure smooth delivery of Wise-specific policies (e.g., Sabbatical Policy).

This role offers you the opportunity to:

• Serve as a Core Employee Partner: Act as a primary contact for employee queries, leave policies, benefits, medical checks, and non-routine case exceptions.
• Lead Quality & Mentorship: Perform four-eye accuracy checks, mentor junior team members, and provide reliable operational backup support across the team.
• Champion Operational Audit & Compliance: Support internal and external audits while implementing necessary operational updates to maintain full legal compliance.
• Scale Global Projects: Participate in local and global cross-team projects designed to scale operations and leverage HR technology.

Qualifications

A bit about you:

• Education & Expertise: You hold a university degree (preferably in HR, Economics, or a related field) and possess solid, hands-on knowledge of Hungarian employment legislation.

• Bilingual Communicator: You possess excellent written and verbal communication skills in both Hungarian and English.

• Customer & Employee Experience Focus: You bring a customer-centric mindset with a genuine passion for delivering high-quality employee support and creating exceptional workplace experiences.

• Tech & Automation Drive: You have a passion for HR technology, data accuracy, and leveraging automation to reduce manual tasks across systems like Workday, Jira, and Confluence.

• Eagle-Eyed Accuracy & Judgment: You have outstanding attention to detail, maintain high standards for data privacy, and exercise sound judgment in complex or non-routine scenarios.

• Mindset & Ownership: You show high accountability, adapt easily to fast-paced environments, bring a positive "can-do" attitude, and align strongly with our Wise values.

• Additional Information