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People Operations Specialist
Smart Village, Cairo, Egypt
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Job description
Company and benefits
Job ID
793698
Join our Team
About this opportunity
We are looking for a People Operations Specialist to join our team in Egypt. In this role, you will support the smooth and compliant delivery of HR services across the employee lifecycle. You will work closely with employees, managers, HR teams and external stakeholders, coordinating employee administration, government formalities, benefits, HR systems and employee engagement activities.
This is an opportunity a professional who enjoys working in a dynamic environment, managing multiple priorities, and continuously improving the employee experience.
What you will do
- Coordinate end-to-end employee lifecycle activities, including onboarding, orientation, internal movements and offboarding.
- Prepare, issue, amend, renew and track employment contracts and related employee documentation.
- Handle day-to-day employee requests, HR letters and certificates, HR system transactions, and maintain accurate and confidential employee records.
- Coordinate work permits and visa applications, renewals and follow-up, including maintaining validity and expiry trackers.
- Manage social insurance registrations, deregistrations and employee submissions, and support labor office requirements and inspections.
- Support the implementation of HR policies and maintain employee relations documentation, including investigations when required.
- Coordinate medical insurance enrolment, dependent updates and provider follow-up, as well as approved employee benefits and assistance programs.
- Plan and coordinate employee engagement, recognition and wellbeing initiatives, surveys and feedback activities.
- Maintain HR operational trackers, reports, documentation and controls to support compliance and audit readiness.
- Collaborate with HR Business Partners, Talent Acquisition, Payroll, Compensation & Benefits, Legal and Compliance teams, as well as government authorities and external service providers.
- Contribute to HR projects, process improvements, system updates and organizational changes.
What you will bring
- Bachelor’s degree in Human Resources, Business Administration, Law or a related field.
- 4–7 years of relevant experience in HR operations or HR administration.
- Working knowledge of Egyptian labor and employment requirements.
- Practical experience with employment documentation, employee lifecycle processes, work permits and visas, social insurance and labor office procedures.
- Experience working with HR information systems, employee databases and Microsoft Office, particularly Excel.
- Strong organizational, coordination, documentation and follow-up skills, with the ability to manage multiple priorities and deadlines.
- Strong communication and stakeholder management skills with a service-oriented mindset.
- Fluency in Arabic and good working proficiency in English.
- Strong attention to detail, accuracy, accountability and problem-solving capabilities.
- A genuine interest in continuous improvement and delivering a positive employee experience.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Primary country and city: Egypt (EG) || Cairo
Req ID: 793698
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