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People Operations Specialist, EMEA

Navan

About this role

About the Role The People Operations Specialist, EMEA delivers high-quality, consistent People support and operational governance across multiple countries within the EMEA region, with a focus on the German market. This role acts as the central gatekeeper for the employee lifecycle, ensuring data accuracy, rigorous documentation standards, and strict operational compliance. What You'll Do

  • First-Line Employee Support: Act as the primary, solutions-focused point of contact for all EMEA People queries via Jira; triage and escalate complex issues to People Generalists or PBPs seamlessly.
  • Lifecycle Administration: Draft, issue, and track all regional employee lifecycle documentation (contracts, addenda, reference letters, terminations) with 100% accuracy and strict audit readiness.
  • Data & Systems Management: Own the end-to-end data integrity in Workday across the full employee lifecycle (onboarding, job changes, offboarding) and manage contingent worker administration and background checks.
  • Operational Compliance & Governance: Enforce strict guardrails across HR workflows, ensuring all necessary cross-functional stakeholder approvals (Finance, Comp, Legal) are systematically secured before processing system changes.
  • Cross-Functional Interface: Act as the primary operational pipeline to Payroll, IT, Legal, and Security, shielding Generalists and PBPs from routine administrative ticket-handling.
  • Continuous Improvement: Identify recurring query trends or data gaps to optimize internal knowledge bases, updating policies and processes to elevate the overall employee experience. What We're Looking For
  • Experience: 3–5 years of experience in HR Operations, People Coordination, or a similar shared-services role, ideally within a fast-paced, high-growth tech or multinational environment.
  • Languages: Full professional fluency in both English and German (written and spoken) is required to effectively support our diverse regional workforce.

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