People Operations Lead

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days, not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

With over $100M in TCV secured within 12 months, and a new $50M Series B led by Highland Europe, Unframe is rapidly scaling globally alongside Fortune 500 customers, backed by Bessemer, Craft, and TLV.

About the role

We’re looking for a People Operations Lead to help shape how we grow - as a team, as a culture, and as a company. This is a hands-on, high-impact role for someone who thrives in fast-paced startup environments and enjoys partnering closely with managers and employees. You'll combine strategic thinking with operational excellence, ensuring our people processes scale alongside our business.

This is a hybrid role, and we’re looking for someone who enjoys working in person and can join the team in our office a few days each week.

What you’ll do

• Partner closely with managers and team leads across EMEA and the US to support team growth, performance, and employee development.

• Own the end-to-end employee lifecycle for our global workforce, from offer stage and onboarding through development and offboarding, partnering closely with Employer of Record (EOR) providers.

• Serve as a trusted advisor to managers and employees on people-related matters in a global, cross-cultural environment.

• Lead and continuously improve core HR processes, including performance reviews, feedback cycles, goal setting, and talent planning.

• Coach and support managers through complex employee relations and people challenges across multiple geographies.

• Drive initiatives that enhance employee engagement, company culture, and the overall employee experience across distributed teams.

• Ensure People operations, policies, and processes are scalable, compliant, and aligned with business needs as the company grows.

• What we’re looking for

• 8+ years of experience in an HR Business Partner, People Operations, or similar role.

• Experience supporting globally distributed teams, with a strong understanding of US employment practices and work culture.

• Experience managing global employment through Employer of Record (EOR) providers, including onboarding, employee lifecycle management, and compliance.

• Experience working in a high-growth startup or other fast-paced environment.

• Comfortable collaborating across multiple time zones.

• Native-level fluency in English, both written and spoken.

• Excellent interpersonal and communication skills, with the ability to build trusted relationships across cultures and organizational levels.

• Proven experience coaching managers through performance, organizational, and employee relations challenges.

• High emotional intelligence, sound judgment, and a pragmatic approach to problem-solving.

• Comfortable navigating ambiguity and adapting as priorities evolve.

• Experience with organizational development, leadership coaching, or talent management is a plus.

• Why join us

• We’re a small, product-focused team building AI-powered solutions, moving fast and working closely together.

• This role is an opportunity to shape how we grow and have real impact on people, culture, and the way we build.