People & Culture Manager

People & Culture Manager

Region

Luxury & Lifestyle

Raffles Jaipur, Jaipur, India

REF110922N

Job Description

Knowledge and Ability

• To maintain an effective recruitment procedure to obtain the best talent in the marketplace at competitive, but responsible remuneration packages.
• Ensure high quality procedures are in place, which are in line with legislative and company policy governing all the sub-functions of Human Resource Management.
• Adhere to the Standard Operating Procedures & ensure the same by the security team.
• Develop and implement contemporary recruitment methods to attract top quality candidates appropriate to the position and company needs
• Provide coaching and mentoring to the team in order to improve operative efficiency.
• Any matter which may effect the interests of Raffles Jaipur should be brought to the attention of the Management.
• Assist the Director Of Talent & Culture to develop an annual and long-term Talent & Culture plan that identifies the organization’s Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

Service

• Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship
• Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful
• Treat every employee with respect and make them feel valued
• Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships
• Go extra mile to make sure every guest needs are not just met, but exceeded.
• Assist and support team members and other departments in order to ensure a smooth operation
• Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement
• Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions
• Never fail the Top 5 Service Excellence
• Look at me
• Smile at me
• Talk to me
• Listen to me
• Thank me