About this role
Job title: People & Culture Facilitator
Mercy Ships is an international charity that brings hope and healing to the world’s forgotten poor through state-of-the-art hospital ships. Since 1978, our volunteer crew—made up of medical professionals and skilled workers from over 60 nations—has delivered free surgeries and medical care to over 2.8 million people in Sub-Saharan Africa, transforming lives one patient and one port at a time. Join our global team of over 3,000 volunteers and help us change lives daily.
About this role
The People & Culture (P&C) Facilitator works to proactively guide and support the crew through their service onboard in all areas of P&C processes, career planning, and professional development. The P&C Facilitator plays an integral part in ensuring our crew is happy and set up for success in their volunteer journey.
What you will contribute
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Meet with assigned Crew regularly and proactively to ascertain how they are doing in their service onboard, and to discuss their career planning goals, professional development objectives, and any other P&C issues that may arise
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Collaborate with Staff Development and department heads to help Crew complete required or requested training programs and professional development objectives
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Ensure that all crew have appropriate housing on board or ashore.
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Handle housing issues that might occur and keeping the P&C Director up to date
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Ensure new Day Crew are registered properly and documents are up to date
For This Role, You Will Need
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Successful completion of Mercy Ships On Boarding program
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Four year collegiate degree + 2 years full-time, postgraduate employment experience, or equivalent combination of the two
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Strong organisational, planning, and problem solving skills
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Highly detailed
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Ability to learn and work within custom systems and applications
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Professional HR systems experience strongly recommended
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Ability to speak, read, write, and understand English effectively
The experience of a lifetime is calling.
More than 1,200 volunteers from over 60 nations serve with Mercy Ships each year.
At Mercy Ships, we are proud to be recognized around the world for the life-changing surgeries and training we deliver. We could not achieve this without our dedicated community of talented volunteers.
Imagine finishing your shift and stepping onto deck as the sun sets—knowing that today you’ve helped transform the lives of those who need it most. Apply now to start a journey that will reshape the lives of those you serve — and your own.