People & Culture Executive

Job Description

Key Responsibilities

• Employee Onboarding & Joining Formalities

• Manage the end-to-end onboarding process for new Heartists across both properties.

• Ensure timely completion of joining documentation, background verification, and employee records.

• Coordinate with respective departments for induction, orientation, and joining arrangements.

• Maintain accurate employee information in HR systems and personnel files.

• Ensure a welcoming and seamless onboarding experience aligned with Accor standards.

• 2. People & Culture Inventory Management

• Manage and maintain People & Culture inventory, including uniforms, name badges, onboarding kits, stationery, and employee-related materials.

• Maintain accurate inventory records, stock registers, and issuance trackers.

• Coordinate with Procurement, Finance, and other departments for inventory requirements.

• Conduct periodic stock verification and ensure proper inventory controls.

• Monitor inventory consumption and plan replenishment to ensure operational efficiency.

• 3. Employee Probation & Confirmation Management

• Maintain and monitor probation trackers for all eligible Heartists.

• Coordinate with Heads of Departments for timely probation assessments and feedback.

• Prepare and issue probation confirmation, extension, and related correspondence.

• Ensure all probation reviews are completed within the stipulated timelines.

• Maintain updated documentation and records of probation decisions.

• 4. Fixed-Term Contract (FTC) Management

• Maintain a comprehensive tracker of all fixed-term contract employees.

• Monitor contract validity and upcoming expiry dates.

• Coordinate with Heads of Departments regarding contract renewals, extensions, and discontinuations.

• Prepare FTC renewal letters and ensure timely approvals and documentation.

• Ensure compliance with company policies and applicable employment regulations.

• 5. HR Operations & Documentation

• Maintain accurate and confidential employee personal files and HR records.

• Prepare employee letters, confirmations, certificates, and other HR correspondence.

• Update employee information and employment changes in HR systems.

• Maintain HR trackers, reports, and dashboards for management review.

• Support internal audits and ensure compliance with HR policies and procedures.

• 6. Heartist Experience & Engagement

• Act as a point of contact for employee queries related to onboarding, probation, and HR documentation.

• Support Heartist engagement activities, recognition programmes, and People & Culture initiatives.

• Promote Accor's Heartist culture and service values across both properties.

• Collaborate with departmental leaders to enhance employee satisfaction and workplace experience.

Qualifications

• Qualifications & Experience

• Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.

• Minimum 1–3 years of experience in Human Resources or People & Culture operations, preferably within luxury hospitality.

• Good understanding of employee onboarding, HR documentation, probation management, and employment contracts.

• Proficiency in MS Excel, Word, PowerPoint, and HR management systems.

• Strong organizational, coordination, and communication skills.

• Ability to manage multiple priorities while maintaining accuracy and confidentiality.

• Additional Information

• Key Competencies

• Strong attention to detail and documentation accuracy.

• Excellent interpersonal and relationship-building skills.

• Proactive approach to deadlines and follow-ups.

• Effective coordination with multiple departments.

• High level of integrity, discretion, and professionalism.

• Passion for people, luxury hospitality, and the Heartist experience.

• Key Performance Indicators (KPIs)

• 100% timely completion of onboarding documentation.

• Timely probation reviews and employee confirmations.

• FTC renewals completed before contract expiry.

• Accurate and regularly reconciled People & Culture inventory.

• Updated and audit-ready employee records.

• Effective turnaround time for employee requests and HR documentation.

• Why Join Us?

• At Fairmont Mumbai & Roswyn, A Morgans Originals Hotel, you will have the opportunity to be part of two distinctive luxury hospitality experiences while contributing to a workplace where people are at the heart of everything we do.

• We believe in nurturing talent, celebrating individuality, and creating meaningful career journeys.

• Join our People & Culture team and be part of a journey where we don't just manage people — we inspire them, celebrate them, and Make Special Happen!

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• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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