People Business Partner Specialist

About the Role

At Ferrero, we are proud of our people and our purpose — and at our Quito Plant, our teams play a key role in delivering Ecuador most loved brands.

As our People Business Partner Specialist, you will work closely with the Industrial leadership teams to support the delivery of the site strategy through effective people management practices. Acting as the primary P&O contact for Industrial functions, you will partner with the Operations People Manager and our specialist P&O teams to ensure strong governance, consistent processes, and alignment with Ferrero Group P&O and Organisational & Industrial (O&I) guidelines.

This is role requires a strong on-site presence and the ability to operate both strategically and operationally — supporting a safe working environment, driving productivity, strengthening engagement, and enabling leaders to build high-performing teams.

Main Responsibilities:

In this role, you will partner with Industrial leaders to understand business needs and translate these into practical people solutions that support performance and delivery. You will support workforce planning activities, providing insights into hiring timelines, taking care of workers demand recruitment, while working closely with specialist People & Organization team to implement Group and Regional initiatives across the site. You will ensure policies and procedures are implemented consistently and communicated clearly.

Part of the role is providing advice and support across all employee relations matters, including absence management, performance, incidents/accidents, disciplinary and grievance processes, and organisational change. You will build trusted relationships with managers and workers, maintaining a strong presence on the production floor to ensure credibility, visibility and early identification of emerging issues. You will also play an important role in embedding a strong performance culture, supporting managers through performance review processes, coaching on capability and recognition.

You will contribute to reward and recognition processes, supporting pay review and bonus activity, and partnering with employee representatives where relevant. You will also help identify learning and development needs across Industrial teams, supporting the delivery of training and capability initiatives that improve performance and reinforce safety and compliance standards. Alongside this, you will support and deliver People & Organization projects aligned to the People strategy, collaborating with the Plant Leadership Team, UGPs and Centres of Excellence to drive continuous improvement and consistent ways of working.

Finally, you will support organisational development and audit activity across the site, ensuring record systems are accurate and up to date, providing reporting and recommendations, and supporting annual with external audits. You will ensure changes are communicated effectively in line with Group guidelines and that governance standards are maintained across all people processes.

About You:

You have a qualifications of “trabajo Social” and are a credible HR professional with strong experience within an industrial or manufacturing environment, ideally supporting matrix organisation.

You will be able to balance strategic thinking with hands-on operational delivery, demonstrating strong judgement, resilience and the ability to work independently while managing priorities and deadlines. You will bring a proactive, solutions-focused approach and be confident coaching managers through complex people matters with professionalism, consistency and care.

You will also demonstrate the highest levels of confidentiality and integrity, alongside strong awareness of internal governance and external audit requirements, ensuring compliance is maintained across all people processes. Strong digital capability is essential, including confidence using tools such as Word, Excel and PowerPoint to support reporting, communication and continuous improvement. Good Knowledge of english is required.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.

Apply now

Our Application Process

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!

1. Apply

Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests

2. Assess

Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job

3. Interview

If the first interview goes well, you’ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization

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