People and Operations Manager

Fadac Resources and Services Limited - People and Operations Manager

About the Role

• We are looking for a capable, resourceful People & Operations Manager to work directly withthe Managing Director, strengthen business operations and help turn priorities into results.
• This is a builder role in a young business where processes are still evolving.
• You will establishpractical systems, coordinate work across teams, improve management reporting and ensurecommitments are delivered without constant executive follow-up.
• You will also manage core people operations and serve as a thinking partner to the Managing Director.
• This requires strong analytical ability, emotional maturity and the confidence to challenge assumptions, solve unfamiliar problems and hold people accountable while maintaining constructive working relationships.
• The right person takes initiative, learns quickly and remains effective when the answers arenot obvious.
• The first 90 days will focus on understanding the business, identifying priority gaps and agreeing an improvement plan with the Managing Director.

Key Responsibilities

• Management reporting: Coordinate and review departmental reports, maintain reporting schedules and ensure management receives accurate, timely information and early notice

• of material issues

• Execution and accountability: Track management priorities, projects and delegated tasks;clarify responsibilities and deadlines; follow up on delays and escalate unresolved issues with recommendations.

• Systems and process improvement: Identify operational gaps, develop practical procedures and management routines, and implement improvements that make recurringwork more reliable and efficient.

• People operations: Manage recruitment coordination, onboarding, employee records,performance management and other core HR processes support managers in addressing performance and team-effectiveness issues.

• Executive support and problem-solving: Analyze business problems, research unfamiliar issues, challenge assumptions constructively and provide practical recommendations to support management decisions

• What Success Looks Like

• Management receives accurate, decision-ready reports on schedule.

• Teams follow through on commitments, with delays and risks identified and addresse dearly.

• The business has clearer responsibility, more reliable operating routines and bettervisibility of work in progress

• Process improvements are implemented, adopted and demonstrably improve how workgets done.

• Core people processes run reliably, and the Managing Director has a trusted partner whocan anticipate problems and recommend solutions.

• What We Are Looking For

Experience

• At least three years relevant experience in people operations, business operations,programme management or a related field.
• Demonstrated experience managing people or coordinating cross-functional work and taking responsibility for delivery
• Experience building or improving processes and systems, preferably in a growing or changing organization.
• FMCC, manufacturing or other operationally demanding industry experience is an advantage.

Capabilities and Personal attributes:

• Strong analytical ability: Understands complex issues quickly, connects information and develops practical solutions.
• Ownership and initiative: Spots problems, acts without waiting for instructions and follows through without repeated reminders.
• Emotional maturity and resilience: Handles pressure, ambiguity and difficult conversations with sound judgment and respect.
• People Leadership: Sets expectations, addresses under performance and holds others accountable constructively. Systems thinking: Builds workable processes that address recurring problems and support business growth.
• Intellectual curiosity. Reads, researches and learns independently to build the knowledge needed to make informed decisions.
• Integrity and attention to detail: Handles confidential information appropriate y andmaintains high standards of accuracy and professionalism.
• Candidates from adjacent disciplines are welcome if they can demonstrate the required operational, analytical and people-management capabilities.
• This is a fully onsite role in Isolo, Lagos. Candidates living in Isolo, Ajao Estate, Oshodi andn earby areas are preferred due to daily commuting demands.
• The successful candidate must be comfortable working in a fast moving environment, building structure where needed and taking responsibility for moving important work forward.

Application Closing Date

Not Specified.