People Admin

About us

We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

A bit about the Team

Helios Towers is a growing organisation made up of diverse, multicultural talent from around the world, which is the pride of our business. Our mission, purpose and values underpin our drive to foster a culture that is inclusive with a focus on growing local talent.

Our Values

We are led by our values of Partnership, Integrity and Excellence, coupled with a strong culture of sustainability, to ensure that communities and local people are supported in our markets of operation.

Purpose of the Job

Support the People Team with employee and office administration, accurate record keeping, onboarding coordination, expatriate documentation and efficient day-to-day administrative services. The role will help maintain compliant, organised and employee-focused People processes.

JOB SPECIFICATIONS / MINIMUM REQUIREMENTS

Education: Bachelor’s degree or final-year studies in Human Resources, Business Administration, Management, Psychology or a related field.

Work

Experience

• Fresh graduate profile. Any internship, volunteering or academic project in HR, administration, office management or customer service is an advantage.

• PREFERRED REQUIREMENTS

• · Good working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

• · Strong organisation, confidentiality and attention to detail.

• · Clear written and verbal communication in French; working English is an advantage.

• KEY JOB RESPONSIBILITIES

• · Maintain orderly employee and People administration files and trackers.

• · Track expatriate lease agreements and support timely payment follow-up.

• · Track expatriate visas, renewals and required supporting documentation.

• · Maintain visitor and traveller movement records and related administrative files.

• · Track requests submitted to VETPO and proactively ensure complete documentation is provided.

• · Maintain up-to-date document checklists for new applications and renewals.

• · Coordinate reception, incoming and outgoing correspondence, and document dispatch.

• · Monitor office supplies and support stock management.

• · Support induction and administrative follow-up for new joiners.

• · Coordinate office support services, including cleaner schedules and service follow-up.

• PERSON SPECIFICATION / DESIRED SKILLS

• · Confidentiality and data handling

• · Employee administration

• · Document control and filing

• · Planning and time management

• · Stakeholder coordination

• · Reporting and tracker management

• KEY PERFORMANCE INDICATORS

• · Accurate and up-to-date People administration records

• · Timely completion of visa, lease and VETPO follow-ups

• · New joiner induction tasks completed on schedule

• · Compliance with People policies and confidentiality requirements

• EQUALITY, DIVERSITY AND INCLUSION

• Helios Towers is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, marital status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief.

• ROLE DEPENDENCIES

• · HT policies and procedures

• · Mastercard Foundation Graduate Programme requirements

• · Confidentiality, data protection, HSE and compliance requirements

• STAKEHOLDERS LANDSCAPE

• Internal stakeholders: Hiring function, People Team, Finance, IT, Operations and other relevant OpCo and Group functions.

• External stakeholders: Customers, suppliers, service providers, contractors or programme partners, as applicable to the role.