About this role
Pensions Operations Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nairobi
- Job Field Finance / Accounting / Audit
Job Purpose:
- Assist in processing and payment of pension claims and benefits. Approval of payments on assignment by the Team Leader.
Key Responsibilities
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Updating and reconciling all pension payment transactions on a daily and monthly basis. Suspense management in all pension payment accounts.
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Constantly liaising with service providers such as scheme custodians, Finance department and investment managers to ensure that set timelines are achieved in relation to compensation of member benefits.
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Perform end-of-month bank and GL reconciliations and have all owned accounts approved.
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Processing payment of all scheme expenses within the agreed timelines (RBA levy, Instalment taxes, Trustee Allowances)
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Process payment transactions on the Administration system and through any other channel.
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Preparation of Quarterly Returns of payments and other regulatory returns.
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Capture accurate bank details at the point of processing payments in the system or through any other channel.
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Respond to both internal and external pension payment inquiries concerning benefits, claims process, commission, payroll services, and the filing/completion of proper forms.
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Preparation of monthly/quarterly and yearly annuity, Income drawdown, and DA reports.
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Record all pension payment transactions and maintain accurate payment registers.
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Processing of payrolls for annuities/Income drawdown and commissions for all intermediaries by the due date.
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Approval of payments as per the defined approval matrix.
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CRM requests resolutions as per TATs.
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Perform any other duties as may be assigned from time to time.
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Knowledge, Experience and Qualifications required and Essential Competencies - External
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Bachelor’s degree in a business-related field
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Advanced Excel reporting – Well versed
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At least two years of experience in pension payment processing; 4 years relevant experience in the pensions.
Technical/ Functional competencies:
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Pension Regulatory Requirements
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Claims Assessments
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Ability to compute Benefits
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