Pension Specialist

Pension Specialist

We are looking for a Pension Specialist to join a nonprofit organization in New York, New York in a Contract to Permanent role. This position supports the administration of employer retirement contributions and member pension activity, ensuring transactions are processed accurately and in accordance with plan guidelines. The ideal candidate brings strong reconciliation skills, sound judgment, and the ability to manage detailed financial records while collaborating with internal teams and external partners.

Responsibilities

• Apply employer contribution payments to individual retirement accounts and investigate variances when submitted totals do not align with billed amounts.

• Process pension-related transactions such as new enrollments, compensation updates, rollovers, terminations, and employer account inquiries while maintaining compliance with plan rules.

• Examine retirement plans for accuracy, eligibility, and adherence to governing provisions through regular analysis and audit review.

• Correct historical account issues by researching discrepancies and posting necessary adjustments to employer or member records.

• Review unapplied payments and open invoices to identify causes of mismatches and ensure outstanding items are resolved promptly.

• Partner with compliance, legal, sales, recordkeeping teams, and external vendors to support employer onboarding and ongoing account administration.

• Monitor past-due employer accounts, follow up on delinquent balances, and maintain accurate records of collection-related activity.

• Research missing participants, transfer funds to the appropriate suspense account when required, and maintain documentation of outreach efforts.

• Reconcile daily and monthly premium activity and assist with generating and distributing recurring employer invoices.

• Provide cross-functional support by serving as backup for colleagues and contributing to additional departmental tasks as needed.

• Bachelor’s degree in Accounting, Business, or a related field.

• At least 2 years of experience in pension administration, employee benefits processing, or a closely related financial operations role.

• Demonstrated strength in financial reconciliation, account analysis, and accurate high-volume data entry.

• Strong analytical thinking with the ability to identify issues, investigate root causes, and recommend practical improvements.

• Effective organizational and time management skills, with the ability to prioritize multiple deadlines and maintain accuracy under pressure.

• Strong interpersonal skills and professionalism when working with internal departments, employers, vendors, and other external contacts.

• Proficiency with Microsoft Excel and other Microsoft Office applications; experience with pension or recordkeeping systems is preferred.

• Ability to handle sensitive employer and member information with discretion; nonprofit or religious organization experience is a plus.