About this role
Job title: PCN Process Specialist
About the Role Join ASM as a PCN Process Specialist to manage end-to-end PCN (Process Change Notification) processes, drive cross-functional collaboration, and ensure compliant, timely change execution. You will serve as a bridge between Japan-based customers and global teams, communicating changes and addressing concerns to align on customer and regulatory requirements. This role emphasizes data-driven decision making and continuous improvement of PCN workflows.
What You'll Do
- Manage end-to-end PCN (Process Change Notification) processes, including documentation, tracking, and customer communication
- Collaborate with engineering, quality, and operations teams to evaluate process changes and ensure compliance with customer and regulatory requirements
- Interface directly with customers to explain changes, address concerns, and ensure alignment
- Perform data analysis to assess potential impact of process changes and support decision-making
- Prepare reports, dashboards, and documentation using Excel and related tools
- Drive continuous improvement initiatives related to PCN workflows and change control processes
- Ensure timely and accurate execution of PCN deliverables and milestones
- Serve as a bridge between local (Japan) customers and global teams, ensuring smooth cross-regional communication
What We're Looking For
- Minimum 5+ years of experience in the semiconductor equipment industry
- Strong proficiency in Microsoft Excel (e.g., data analysis, pivot tables, reporting)
- Native-level Japanese and business-level English proficiency (able to effectively communicate with both domestic customers and global teams)
- Proven experience in customer-facing roles, with strong communication and coordination skills
- Strong analytical and problem-solving abilities, especially in data analysis
- Bachelor's degree or above in engineering, science, or a related field
Nice to Have
- Experience in PCN / ECN / change management processes
- Familiarity with semiconductor manufacturing or equipment processes
- Experience with data visualization tools (e.g., Power BI) is a plus
- Project management experience is an advantage