About this role
Bet on Talent - Payments Product Specialist
Job Title: Payments Product Specialist Location: Remote from Europe Reporting to Head of Payments
The Role We are looking for a Payments Product Specialist to support payment operations across many casino brands. This role requires a solid understanding of PaymentIQ (>2 years of experience) and payment configuration. You will be responsible for managing day-to-day payment processes, troubleshooting issues, and ensuring smooth integrations. You will collaborate with internal teams to resolve issues and maintain a seamless customer payment experience.
Key Responsibilities
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Manage daily payment operations, including monitoring and troubleshooting failed or incorrect transactions.
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Configure and maintain rules within the orchestration platform to optimize payment flows.
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Perform basic configurations for integrating new payment providers into our systems.
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Work closely with Customer Support and other teams to investigate and resolve transaction errors.
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Collaborate with commercial, integration, and backend teams to improve payment processes.
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Ensure smooth functioning of PaymentIQ by identifying issues, suggesting improvements, and supporting other teams in their payment-related needs.
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Document configurations, rules, and payment processes for transparency and knowledge sharing.
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What You Bring
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2 years of hands-on experience with PaymentIQ or a similar payment platform.
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Strong understanding of payment flows, integrations, and transaction monitoring.
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Technical aptitude for configuring payment systems and troubleshooting issues.
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Ability to collaborate effectively across departments.
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Analytical mindset with attention to detail and problem-solving skills.
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Good communication skills to explain technical concepts to non-technical colleagues.
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Nice to Have
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Experience in iGaming, fintech, or e-commerce payment operations.
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Familiarity with multiple payment methods (cards, wallets, bank transfers, etc.).
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Knowledge of orchestration platforms beyond Payments IQ.
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What's in it for you
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The chance to make a tangible impact in a rapidly growing, global company.
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A culture that rewards ambition, innovation, and collaboration.
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28 days paid time off & public holidays as per country of residency.
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Department
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Fraud & Payments
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Role
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Payment Product Specialist
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Locations
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Remote
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Remote status
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Fully Remote
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Employment type
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Full-time
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Locations
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Remote