Payment Systems Specialist

As a Payment Systems Specialist, you will play a key role in managing and developing our payment ecosystem, working closely with payment providers, banking partners, and internal teams to ensure reliable, secure, and efficient payment operations.

Key Responsibilities

• Serve as the main point of contact for Payment Service Providers (PSPs), banks, and other payment partners, maintaining strong relationships and ensuring smooth daily operations.

• Lead the onboarding of new PSPs and banking partners, including due diligence, commercial and contractual coordination, implementation, and ongoing relationship management.

• Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing, and working closely with IT teams to ensure successful implementation and deployment.

• Monitor and continuously improve deposit and withdrawal processes to provide clients with a fast, secure, and seamless payment experience.

• Analyze payment routing and transaction flows, monitoring approval rates and provider performance to improve payment success and overall efficiency.

• Support payment-related liquidity, fund allocation, settlements, and routing activities to ensure efficient use of available resources.

• Work closely with Finance, Compliance, Customer Support, Funding, IT, and other teams to identify, investigate, and resolve payment-related issues.

• Identify opportunities to enhance payment processes, introduce automation, improve operational efficiency, and strengthen the overall customer experience.

• Research and assess new PSPs, banking partners, payment technologies, and market developments in line with the company's broader payment strategy.

• Track provider performance and identify opportunities to improve transaction success rates, costs, reliability, and service quality.

• Ensure payment activities are conducted in accordance with company policies, procedures, and applicable regulatory requirements.

Requirements

• What We're Looking For

• Must have experience working at a Forex/CFD brokerage company (essential).

• Bachelor's or Master's degree in Finance, Economics, Business Administration, or another relevant field.

• Minimum 1 years of relevant experience in Payments, Banking, FinTech, Financial Services, or a similar environment. Experience with international payment operations is a plus.

• Solid understanding of payment processing, transaction flows, settlements, reconciliations, and the end-to-end payment lifecycle.

• Previous experience managing relationships with PSPs, banks, or other financial partners, including commercial negotiations.

• Strong analytical and problem-solving abilities, with excellent organization and the ability to manage multiple priorities in a dynamic environment.

• Excellent communication and stakeholder management skills, with the ability to work effectively across different teams and levels of the organization.

• Comfortable collaborating with IT, Finance, Accounting, Compliance, Business Development, Customer Support, and other internal stakeholders.

• Good understanding of payment technologies, APIs, payment gateways, and integration processes will be considered an advantage.

• Experience using payment platforms, banking portals, CRM systems, financial operations tools, or similar software. Familiarity with reporting and data-analysis tools is an advantage.

• Strong attention to detail and a proactive mindset when identifying and addressing operational challenges.

• Excellent written and spoken English.

Benefits

• Working hours 09:00–17:30 Mon–Fri

• Office-based in Nicosia, Cyprus

• EUR 2,500 per month

• 13th salary (paid after 6 months with the company)

• 22 days annual leave

• Provident Fund

• Full training provided

• Career advancement opportunities