Payment Specialist
About this role
Payment Specialist
Summary: The Payment Specialist ensures daily processing of payments, deposits and electronic remittance files. The specialist works closely with staff that are responsible for accounts receivable resolution for our customers. This position is responsible for maintaining compliance and supporting continuous improvement efforts.
This is a hybrid role (onsite and remote), located in Grand Forks, North Dakota; subject to change based on organizational needs.
Essential Job Functions:
- Assists customers who are making payments by completing accurate written receipts, providing correct change, and providing correct account information in a manner consistent with Altru Health System’s Customer Service Standards.
- Learns and utilizes current credit card approval systems to ensure proper processing of authorizations, posting and balancing of credit card payments.
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