All jobs
MI
Payment Operations Officer
Moniepoint Incorporated
onsite
Lagos, Nigeria Posted Aug 7, 2026
About this role
Job Title: Payment Operations Officer
Location: Lagos
Job Purpose
- The Issue Resolution Officer is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- The issue resolution officer is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers' experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Cross-Departmental Coordination: Act as a primary point of contact between the sales team (State Coordinators and Regional Managers) and all issues resolution teams
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
Clean up your CV
AI rewrites and formats your CV so it reads well and gets past screeners.
See how you score
Get your match percentage for this exact role before you spend time applying.
Apply professionally
Send a polished application in one click — no retyping the same details.
Track it easily
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.