About this role

Payment Associate

locations

Office - Mumbai (Vikroli)

time type

Full time

posted on

Posted Yesterday

job requisition id

R0047107

Primary Functions:

Payment Processing & Posting

Post payments from insurance companies, government programs (Medicare/Medicaid), and patients into the RCM system.
Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB).
Apply necessary adjustments, refunds, and write-offs per payer guidelines. Balance and reconcile daily deposits with posted payments.

Denial Management & Reconciliation

Identify and post insurance denials while ensuring timely follow-up for resolution. Work with the billing and accounts receivable teams to correct claim errors and resubmit claims.
Track underpayments and escalate discrepancies to the RCM Manager.

Reporting & Documentation

Maintain accurate payment records and reconciliation reports.
Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies.
Ensure compliance with company policies and industry regulations (HIPAA, Medicare guidelines).

Communication & Collaboration

Coordinate with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies.
Respond to inquiries from internal teams regarding posted payments.
Escalate unresolved payment issues to the appropriate leadership.

Job Qualifications:

Bachelor’s degree in accounting, Finance, Business Administration, or a related field (preferred).
1-3 years of experience in medical billing, payment posting, or revenue cycle management.
Experience working with RCM software (e.g., EPIC, eClinicalWorks, NextGen, Athenahealth, Kareo or Cerner
Strong understanding of insurance reimbursement, medical billing, and denial management.
Proficiency in MS Excel, accounting principles, and payment reconciliation.
Knowledge of HIPAA regulations and compliance standards.

Additional Qualifications(Good to Have): Any diploma or Higher Degree.

Soft/ Behavior Skills:

Good Communication and Collaboration.
Strong ARO
Ability to work both independently and as part of a team
Strong analytical and creative problem-solving skills

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

Abous Us

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.

We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.

Equal Opportunity

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster

EO 13496: Notification of Employee Rights under Federal Labor Laws

Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.

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Payment Associate

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