Payday Loan Officers (Freelance)

Payday Loan Officers (Freelance) at Infinity Microfinance Bank Limited

About the Role

We are seeking results-driven and customer-focused Freelance Payday Loan Officers to join our Microfinance Bank. The successful candidates will be responsible for sourcing eligible customers, promoting our payday loan products, guiding customers through the application process, and ensuring timely repayment of loans. This role is particularly suitable for individuals with strong networks among government workers and employees of reputable organisations.

Responsibilities

• Source and onboard new customers for the bank's payday loan products. Generate quality loan leads through personal networks, referrals, field marketing. Explain payday loan products, eligibility requirements, pricing and repayment terms to prospective customers. Pre-screen prospective borrowers and ensure that applications meet the bank's basic eligibility criteria. Assist customers with completing loan applications and submitting required documentation. Maintain healthy relationship with customers throughout and after the loan cycle. Achieve agreed monthly targets for quality loan disbursements, customer acquisition and portfolio performance. Ensure strict compliance with the bank's lending policies, KYC requirements and regulatory guidelines. Protect customer information and maintain confidentiality at all times. Submit regular reports on leads generated, applications, disbursements and repayments.

Requirements

• Minimum of OND/NCE/B.Sc./HND in any course. Previous experience in microfinance, payday lending, consumer lending, sales, financial services, fintech or direct marketing is an advantage. Strong personal and professional network, particularly among salary earners, is highly desirable. Excellent communication, persuasion and relationship-management skills. Ability to work independently and manage personal targets. Basic digital literacy and ability to use WhatsApp, email and mobile applications effectively.

What We Offer

Compensation: Attractive commission-based package. Basic monthly allowance, as well as an attractive commission-based incentive system. Opportunity to earn additional remuneration for achieving/exceeding targets. Access to training on products, processes and responsible lending as well as an opportunity to build a career in financial services. Recognition and rewards for high-performing freelance officers. Flexible working arrangements.