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Patient Transfer Officer

Hato Hone St John
Queenstown, Otago Region, New Zealand Posted Oct 13, 2026
Full-timeOn-site

About this role

Patient Transfer Officer

Ko wai matou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

He aha te tūranga - About the role:

Play a vital role in ensuring a safe, comfortable, and reliable transport service for Te Whatu Ora Health NZ, private hospitals, and other customers. The Patient Transfer Service workload includes planned and urgent transfers for hospitals and transport for residential care, palliative care, bariatric and air ambulance patients. Hato Hone St John provides services to Te Whatu Ora Health NZ and is the largest provider of patient transfer services in New Zealand.

This is a full-time permanent position working an average of 42 hours per week, shift pattern is 4 days on and 4 days off. Day shift hours are 0900-2100 / Late shift 1300 -0100, based in Queenstown.

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

  • A full class '1' NZ drivers license, held for a minimum of 12 months with an excellent driving record

  • First Responder qualification - we will train you up if you are new to Hato Hone St John

  • Confident operating large vehicles and operating under lights and sirens when required

  • Good level of physical fitness

  • Resilient and able to work with autonomy

  • Excellent interpersonal skills with a strong customer focus

  • A genuine commitment to the well-being and care of others

  • The ability to work under pressure

  • Current First Aid Level 2 Certificate desirable but not essential

  • Additional Information

  • Me pēhe ata te tuku tono - How to apply

  • (Note: This section has been removed. For further information on applying, please refer to the job posting.)

  • E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

  • If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

  • Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%.

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