About this role
Patient Registrar
We are looking for a welcoming and detail-oriented individual to support front-desk operations for a busy healthcare setting in Los Angeles, California. This Long-term Contract position is ideal for someone who enjoys helping patients, managing administrative tasks, and keeping daily reception workflows organized. The person in this role will serve as an important first point of contact for visitors while ensuring patient information is entered accurately and records are maintained efficiently.
Responsibilities
- Welcome patients and visitors in a courteous manner, assist with check-in procedures, and help create a positive arrival experience for each appointment.
- Collect, verify, and update patient registration details, including demographic and insurance information, with a strong focus on accuracy.
- Place appointment reminder calls and provide clear information to help patients prepare for upcoming visits.
- Scan, organize, and maintain medical and administrative documents so records remain complete and easy to access.
- Support daily front-desk and clerical operations such as answering inquiries, routing information, and handling general administrative tasks.
- Coordinate closely with medical assistants, clinicians, and nursing staff to help maintain smooth patient flow throughout the day.
- Use computer-based systems to enter data, review records, and complete routine reception-related activities in a timely manner.
- Assist with insurance-related intake processes and confirm coverage information when needed during registration.
- Maintain a well-organized reception area and follow workplace expectations for appearance, with navy blue scrubs preferred.
- Contribute to an efficient office environment by adapting quickly to changing priorities and handling multiple tasks during busy periods.
- Prior experience in a medical reception, patient access, or healthcare front-desk position is preferred.
- Ability to communicate effectively in both English and Spanish is strongly preferred.
- Strong computer skills with the ability to learn new systems and complete data entry accurately.
- Familiarity with patient registration, insurance verification, and general clerical support in a healthcare environment.
- Customer service skills with a courteous, friendly, and patient-focused approach.
- Experience working with electronic medical records, including Epic EMR, is an advantage.
- Ability to stay organized, manage time well, and handle several responsibilities at once in a busy clinic setting.
- No license or certification is required for this position.