About this role
Job title: Patient Registrar
About the Role The Patient Registrar at Concord Hospital Laconia Campus is responsible for creating and maintaining patient accounts and medical records, and supporting revenue cycle activities. You will verify insurance and demographic information and help patients understand payment options while collaborating with the care team.
What You'll Do
- Obtain and verify insurance and demographic information.
- Make collection attempts while educating on available resources.
- Greet and welcome arriving patients. Secure signatures for required documentation.
- Perform other duties as assigned.
What We're Looking For
- Education: High school or equivalent (GED) preferred.
- Certification, Registration & Licensure: None required.
- Experience: Minimum of 1 year customer service experience; proficient in navigating computerized systems; strong critical thinking; knowledge of medical terminology desired.
Nice to Have
- Knowledge of medical terminology (desired).