Patient Navigator

Patient Navigator

Description

Responsibilities

• The Patient Navigator (PN) is a field-based position that will provide reimbursement education, to key stakeholders in multiple sites of care including: physician practices, hospitals and other sites as well as patients and caregivers. The PN will work with offices and patients to educate on next steps required to gain access to therapy. The PN will work with numerous internal teams, including Market Access, Medical Affairs, Advocacy, Marketing, and Regional Business Liaisons to facilitate access to insurance, medications, financial support, resources and more.

Focusing on disease state education and training, you will have the opportunity to:

• Provide education, support and training to healthcare providers and patients on specific disease states and/or product use.
• Educate on product coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access.
• Promote the optimal application and use of therapy to drive patient satisfaction leading to more effective patient outcomes.
• Provide information on co-pay assistance programs, national foundations and free drug programs by sharing information to patients as appropriate and needed.
• Support advocacy group initiatives.
• Collaborate with commercial and medical counterparts in assigned territory.

Along with your energy and versatility, you must possess:

• Bachelor’s Degree required

• Registered Nurse preferred

• Minimum 5 years pharma/account management experience

• Oncology experience required

• Patient interaction and support experience preferred

• Biologic/biotech buy and bill experience in a reimbursement role preferred

• At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

• Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business pr