Patient Navigator (Field Role)

Patient Navigator (Field Role)

Location: Lekki, Lagos Employment Type: Full-Time Salary: 100,000 Monthly (Net)

About the Role

We are seeking proactive, empathetic, and well-organized Patient Navigators to support breast cancer patients through their care journey. This is a field-based role that involves regular interaction with patients, hospitals, laboratories, and partner facilities within and around Lagos.

The Patient Navigator will play a vital role in helping patients access essential services including registration, testing, consultations, counselling, and follow-up care while ensuring that no patient is left behind due to system or communication barriers.

Key Responsibilities

• Serve as the primary field liaison for assigned patients, ensuring continuous engagement and follow-up.

• Support patients through every stage of care from registration and free IHC testing to consultations and treatment coordination.

• Conduct field visits to hospitals, diagnostic centers, and partner facilities to facilitate smooth service delivery.

• Coordinate testing logistics and ensure timely communication of results between patients and clinicians.

• Schedule and track appointments, video consultations, and multidisciplinary tumour board reviews.

• Maintain accurate and confidential digital patient records.

• Identify and escalate barriers to care (financial, logistical, or emotional) to the program supervisor.

• Provide emotional support, guidance, and health education to patients and their families.

• Collaborate closely with healthcare professionals, social workers, and NGOs to improve patient outcomes.

• Requirements & Qualifications

• OND, HND, or B.Sc. in Nursing, Public Health, Social Work, Psychology, or a related field.

• Strong communication and interpersonal skills, with genuine empathy for patients.

• Field experience in healthcare, community outreach, or NGO settings is a strong advantage.

• Basic knowledge of breast cancer care and healthcare systems in Nigeria.

• Comfortable using digital tools, mobile data collection platforms, and video conferencing apps.

• Must be willing to work on the field, with regular travel within Lagos.

Benefits

• Competitive monthly salary (100,000 net)

• Comprehensive training and onboarding

• Health insurance (HMO)

• Opportunities for career growth and development

• Supportive and collaborative work environment