About this role
We offer a comprehensive benefits package, which includes:
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Paid Time Off (PTO)
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Paid Holidays
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Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
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Employee Engagement through Nectar – Recognition and rewards program
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401(k) (Non-Matching) Retirement Plan
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
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Administrative Support: Perform a range of office tasks efficiently
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Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
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Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
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Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
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Communication: Handle incoming calls and follow up with patients professionally.
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Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
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*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
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*Office Environment: Maintain a clean, welcoming workspace.
Qualifications
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High School diploma or equivalent
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Preferred: 2 years' experience in office administration, sales, or customer service
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Proficiency in MS Office
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Flexible to work varying hours
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Competencies
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Customer service orientation
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Team Player
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Self-motivated, organized, and decisive
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Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.