About this role
Patient Care Coordinators will do the following:
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Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information.
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Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.
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Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction.
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Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services.