About this role
Patient Care Coordinator – Hearing Care Clinic
Full-Time | Monday–Friday | No Nights | Most Weekends Off
We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.
Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison.
This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.
If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.
What You’ll Do
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Greet patients and create a warm, professional experience
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Schedule hearing evaluations, fittings, and follow-ups
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Answer phones and convert inquiries into booked appointments
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Confirm appointments and reduce no-shows
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Handle patient intake paperwork and basic administrative tasks
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Support providers with patient flow and coordination
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Make follow-up calls to undecided or inactive patients
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Help grow referrals and community awareness
You won’t be selling hearing aids — but your work directly supports clinic success.
Compensation & Benefits
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Competitive hourly pay based on experience
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Group health insurance
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401(k)
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Monday–Friday schedule (8–5)
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Most weekends and holidays off
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Paid training
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Supportive team environment
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Opportunity to grow with a new clinic
What We’re Looking For
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Customer service or healthcare front-office experience preferred
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Excellent communication and phone skills
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Organized, dependable, and detail-oriented
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Comfortable working with older adults
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Professional, positive attitude
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Coachable and team-oriented
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High School Diploma or GED required
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Must be 21 years of age or older
Why Join Us?
At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.
If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you.