About this role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Patients will receive care that meets their individual needs in all patient settings.
Job Description:
Mount Auburn Hospital Cambridge, Massachusetts
Schedule
- 36 hours per week
- Three 12-hour shifts
- Rotating day and night schedule
- Schedule generally rotates approximately every three weeks
- Day shifts may include 7:00 a.m.–7:00 p.m.
- Night shift is generally 7:00 p.m.–7:00 a.m.
- Weekend and holiday coverage based on department needs
About the Role
Support the Emergency Department nursing and clinical team in providing direct, hands-on care to a diverse patient population.
As a Patient Care Associate, you will assist with vital signs, EKGs, phlebotomy, mobility, activities of daily living, procedure support, behavioral health observation, and other patient-care responsibilities delegated by licensed staff.
What You’ll Do
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Obtain and report vital signs, weights, intake and output, oxygen saturation, temperature, and glucometer results
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Perform EKGs, phlebotomy, and specimen collection
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Assist patients with walking, toileting, dressing, feeding, positioning, and other activities of daily living
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Observe patients and promptly report changes in condition or care needs to the nursing team
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Answer call lights and help ensure patient needs are addressed
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Prepare equipment and supplies for procedures
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Assist physicians and nurses with patient positioning and procedure support
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Support splinting and other delegated Emergency Department activities
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Assist with admissions, transfers, and discharges
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Support patients waiting for inpatient beds
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Provide one-to-one and behavioral health observation as needed
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Maintain clean, safe, organized, and fully stocked patient-care areas
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Complete assigned treatments and documentation accurately
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Collaborate closely with nurses, physicians, and other members of the Emergency Department team
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Cross-train and float to other units when needed
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Phlebotomy training may be provided during orientation, with competency completed before independently performing blood draws.
What Success Looks Like
You will be successful in this role if you are:
- Comfortable providing direct, hands-on patient care
- Calm and adaptable when patient needs or priorities change quickly
- Able to organize your work during frequent interruptions
- Attentive to changes in patient condition
- Compassionate and respectful with patients and families
- A clear communicator who promptly reports concerns
- Comfortable working closely with nurses and physicians
- Willing to learn and develop new clinical skills
- Dependable and able to meet the rotating schedule
- Able to work effectively under pressure in a fast-paced environment
Why Join This Team?
Emergency Department PCAs work closely with nurses and physicians and gain broad exposure to different patient conditions, clinical procedures, and urgent-care situations.
The work changes from day to day and offers opportunities to build skills in EKGs, phlebotomy, vital signs, procedure preparation, patient mobility, behavioral health observation, and emergency patient care.
Minimum Qualifications
- High school graduate or equivalent
- American Heart Association – Basic Life support Certificate required.
- Previous clerical experience (preferably in a healthcare setting). Medical terminology is preferred.
- An ability to set appropriate priorities and organize workflow.
- An ability to concentrate and pay attention to detail during frequent interruptions.
- Strong interpersonal skills are necessary to interface with support and professional staff and patients.
Work Environment and Other Requirements
- Consistently promote a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in the organization's WE CARE values.
- Demonstrated commitment and actions to valuing diversity and contributing to an inclusive working and learning environment
- Busy, heavily trafficked patient-care environment.
- Normal hospital environment.
- Exposure to infectious diseases, chemicals, and other toxic agents.
- Ability to walk and stand for up to 90% of work time, and to push and pull heavy work objects (including patients), and lift 50 lbs. Fine motor control for limited periods to perform patient treatments.
Pay Range:
$20.00 - $26.92
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.