Parts Sales Manager

OVERVIEW

An established multi-franchise dealership group in Witbank is looking for an experienced Parts Manager to lead its parts department. The person in this role will run the department as a profitable business unit, making sure the workshop, retail and trade customers get the right parts, on time and at the right margin.

This is a hands-on leadership role for a parts professional who knows franchised dealership systems, controls stock tightly, and builds a team that delivers.

KEY RESPONSIBILITIES

• Manage the day-to-day running of the parts department across workshop, counter, retail and trade sales

• Achieve departmental turnover, gross profit and expense targets, and report on performance monthly

• Control stock levels, ordering and replenishment in line with franchise (OEM) requirements and stock-holding policies

• Manage obsolete, slow-moving and non-stocked parts to keep stock investment healthy

• Plan and oversee stock counts, investigate variances and keep stock records accurate

• Work closely with the Service/Workshop Manager to keep vehicles moving and reduce downtime caused by parts delays

• Build and keep relationships with OEM representatives, suppliers and key trade customers

• Oversee pricing, quotations, invoicing, returns and warranty parts claims

• Lead, train and performance-manage the parts team, including counter staff, drivers and stores personnel

• Make sure the department follows franchise standards, company policies, and health and safety requirements

Requirements

• MINIMUM REQUIREMENTS

• Matric (Grade 12) essential; a relevant qualification in stock control, logistics or business management will be an advantage

• At least 5 years’ parts experience in a franchised motor dealership, with at least 2–3 years in a Parts Manager or Assistant Parts Manager role

• Proven experience working on dealer management systems (e.g. Autoline, Kerridge, Automate, Evolve or similar)

• Strong understanding of stock control, departmental financials and OEM ordering processes

• Experience across more than one franchise or brand will be an advantage

• Valid driver’s licence and own reliable transport

• SKILLS AND ATTRIBUTES

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• Commercially minded, with a firm grip on margins, stock turn and departmental profitability

• Strong leadership and people-management skills

• Organised, accurate and good with detail

• Customer-focused, with the ability to handle workshop and client pressure calmly

• Good communication and negotiation skills

• Computer literate (MS Excel essential)