Parts Promotion Specialist

Parts Promotion Specialist

Functional area: Marketing & Sales

Onsite or Remote: Onsite

Country/Region: CN

City: Nanjing

Location

Nanjing, JS, CN, 210038

Company name: Epiroc

Date of posting: Oct 13, 2026

Main Responsibilities

• Lead the analysis of fleet and component data—including age, usage patterns, and population metrics—to identify market opportunities for parts sales growth.

• Examine parts availability and lost sales data to uncover gaps and propose solutions, including the creation of fast-moving, service interval, and upgrade parts kits tailored to customer requirements.

• Collaborate extensively with PC ZJK, PSD Plant, and other departments to design, launch, and promote customized parts and service kits, upgrade kits, exchange programs, service contracts, and remanufactured parts, ensuring alignment with customer needs and company objectives.

• Support and stimulate parts growth in indirect sales channels through the development and implementation of channel support initiatives such as certification programs, advanced maintenance product training, promotional showcases, and customer care seminars.

• Engage proactively with distributors and customers to gather market feedback and translate insights into targeted parts and aftermarket solutions that cater to diverse machine models, operating conditions, and service lifecycles.

• Track customer adoption rates and satisfaction levels diligently. Use collected feedback to drive continuous product and service enhancements, ensuring excellent product-market fit and customer experience.

• Work collaboratively with production facilities to promptly address urgent customer needs and mitigate out-of-stock situations, thereby significantly improving customer satisfaction and loyalty.

• Analyze product market performance data regularly, evaluate the competitiveness of the portfolio, recommend optimizations, and follow up on implemented improvements to ensure sustained market advantage.

• Maintain accurate and up-to-date records in the GIA CRM system, particularly the Service Module, to facilitate seamless internal communication and customer management.

• Conduct ongoing market intelligence activities, monitor competitive movements, and assess economic, regional, and policy trends to provide strategic insights and actionable recommendations to senior management for corporate planning, pricing, and sales strategies.

• Perform additional tasks as assigned by management, contributing flexibly to the evolving needs of the business.

• Why Join Us?

• Joining our team means being part of a growing business within a reputable global brand, Epiroc, renowned for its commitment to innovation and quality in the mining and construction industries. You will benefit from ample opportunities to develop your career through diverse projects, collaborations across departments, and exposure to new brands and markets. Our environment fosters continuous learning and professional growth in a supportive and inclusive culture.

• Candidate Profile

• We seek a detail-oriented and responsible individual with a Bachelor's degree or higher in Economics, Statistics, Mechanical Engineering, Marketing, or related fields. The ideal candidate possesses proven experience in market analysis within construction machinery or related manufacturing sectors, equipped with a thorough understanding of industry products, customer dynamics, and the competitive landscape.

• Adeptness in data analysis is essential—candidates should be proficient in MS Excel and modern data analysis and visualization tools such as Power BI, SQL, and Python. You will be expected to perform independent data gathering, cleaning, modeling, and interpretation to generate actionable business insights.

• Successful candidates demonstrate a logical and analytical mindset with keen sensitivity to market and economic fluctuations, combined with sound business acumen. Being proactive, self-motivated, and possessing strong self-learning and problem-solving capabilities will position you for success.

• Excellent communication and collaboration skills are vital, as the role requires navigating multiple departments and external partners. Given the fast-paced nature of the position, managing multiple priorities effectively while maintaining accuracy and timeliness is essential.

• Core Competencies and Behaviors

• Strong analytical thinking and data-driven decision-making.

• Proactive engagement with internal teams and external stakeholders.

• Exceptional organizational skills and attention to detail.

• Outstanding interpersonal communication abilities fostering cross-functional collaboration.

• Ability to thrive in dynamic environments while delivering consistent, high-quality results.

• If you are passionate about leveraging analytics to influence strategic sales and product development in a thriving, international setting, we encourage you to apply and grow with us.

• It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

• All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at epiroc.com

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