About this role
Parts Manager
Description
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As a Parts Logistics Leader, you’ll step into a dynamic leadership role focused on developing a high-performing team, managing inventory strategy, and driving business performance. This is an ideal opportunity for a rising leader or recent graduate ready to apply business, operations, and customer service skills in a growing organization. You’ll gain hands-on experience managing a department, leading people, and working cross-functionally — all while being mentored by senior leaders to help accelerate your career trajectory.
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Key Objectives
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Lead with Purpose: Inspire and coach a team to perform at their best, while growing your leadership and people management skills
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Customer-Centered Focus: Build a welcoming, helpful environment that delivers exceptional service to both retail customers and internal departments
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Strategic Thinking: Use data and market trends to inform parts ordering and inventory decisions
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Drive Performance: Monitor goals, adjust strategies, and maximize profitability through innovation, teamwork, and operational efficiency
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Team Development: Recruit, train, and mentor future leaders within your department — including your own potential successor
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Operational Excellence: Balance parts needs across departments
Responsibilities
- Inventory Strategy: Curate and maintain an optimal parts mix — adding high-demand items and retiring outdated stock
- Data-Driven Decisions: Perform regular cycle counts and analyze performance to maintain accuracy and minimize waste.
- Customer
Experience
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Handle customer concerns with care, aiming for solutions that build trust and satisfaction
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Leadership Presence: Bring solutions and insights to meetings that help drive dealership success
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Sales Growth: Identify opportunities to grow parts sales through customer outreach, product knowledge, and trend analysis
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Team Culture: Build a positive, accountable culture focused on growth, feedback, and results
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What you’ll bring
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Leadership Potential: Passion for leading people, solving problems, and delivering results
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Strong Communication: Able to clearly explain options to customers and align with team members.
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Curiosity and Critical Thinking: Comfortable learning on the job, making decisions, and asking “why” to improve processes
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Organizational
Skills
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Ability to manage inventory, timelines, and multiple priorities without losing attention to detail
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Adaptability: Open to feedback, eager to learn from others, and able to adapt to new challenges quickly
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Achieve Goal: Bachelor’s degree in business, operations, supply chain, or similar degree
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Mobile Flexibility: Willingness to relocate in the future may be expected as part of long-term growth and leadership development opportunities
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Ability to pass a background and drug test
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Demonstrate alignment with the Company’s vision, mission, and core values in all interactions
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Expected Results
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Customer Satisfaction: Achieve a 90%+ satisfaction rating and Net Promoter Score of 70%+
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Inventory Performance: Maintain 4+ turns annually with