Partnerships Manager: Xtra Savings

About the role

The Partnerships Manager: Xtra Savings will play a critical role in the development and execution of the Xtra Savings marketing strategy and will be responsible for leading key strategic portfolios, initiatives and campaigns that support business growth, customer engagement and value creation.

Working closely with the Head of Marketing: Xtra Savings, the role will develop and execute integrated marketing plans across multiple channels and platforms, collaborating with internal stakeholders, external partners and agencies to deliver impactful customer experiences and commercial outcomes.

A key focus area of the role will be supporting the growth and success of strategic partnerships through effective proposition development, campaign execution, customer engagement and performance optimisation. The role will also contribute to broader strategic initiatives across the Xtra Savings ecosystem, identifying opportunities to strengthen customer value, drive innovation and support business objectives.

The Partnerships Manager: Xtra Savings will monitor campaign and portfolio performance, provide actionable insights and recommendations, and continuously identify opportunities to improve the effectiveness of marketing initiatives.

What you'll do

• Strategic Brand & Portfolio Management

• Support the development and execution of the Xtra Savings marketing strategy.

• Lead key strategic portfolios, initiatives and campaigns aligned to business objectives.

• Develop compelling customer propositions, campaigns and experiences that drive customer engagement and business growth.

• Support the successful launch and optimisation of new products, benefits, partnerships and customer initiatives.

• Identify opportunities to improve customer value and strengthen the overall Xtra Savings proposition.

• Collaborate with the Head of Marketing to develop strategic plans and priorities for assigned portfolios.

• Campaign Development & Execution

• Lead the development and execution of integrated marketing campaigns across multiple channels and platforms.

• Collaborate with internal teams, external partners and agencies to deliver impactful campaigns and customer experiences.

• Manage campaign planning, briefing, implementation and optimisation.

• Ensure consistent and effective communication across all customer touchpoints.

• Monitor campaign delivery to ensure objectives, timelines and budgets are achieved.

• Drive best practice campaign execution and continuous improvement

• Stakeholder & Partner Collaboration

• Build and maintain strong relationships with key internal and external stakeholders.

• Collaborate with partner organisations to support the successful delivery of joint initiatives and campaigns.

• Work closely with commercial, product, CRM, personalisation, digital, operations and creative teams to achieve business objectives.

• Influence and coordinate cross-functional teams to deliver against agreed priorities.

• Act as a key point of coordination across multiple stakeholders to ensure seamless execution.

• Performance, Insights & Optimisation

• Utilise customer, campaign and market insights to inform decision making and optimise performance

• Monitor and evaluate campaign and portfolio effectiveness against agreed objectives and KPIs.

• Prepare post-campaign analyses, reports and recommendations.

• Identify opportunities to improve customer engagement, campaign effectiveness and return on investment.

• Stay abreast of industry trends, customer behaviour and emerging opportunities.

• Innovation & Growth

• Identify opportunities to enhance customer engagement, loyalty and value creation.

• Contribute to the development of new propositions, experiences and strategic initiatives.

• Support innovation across the Xtra Savings ecosystem through customercentric and data-driven thinking.

• Explore and recommend new approaches to improve customer experience and business performance.

• What you bring

• Essential

• Bachelor's Degree in Marketing, Business, Commerce or related field.

• 5+ years' experience in brand management, marketing, customer engagement, loyalty or related disciplines.

• Proven experience developing and executing integrated marketing campaigns across multiple channels.

• Strong stakeholder management and project management experience.

• Experience working in cross-functional teams and managing multiple priorities.

• Preferred

• Experience within retail, loyalty, financial services, rewards or eCommerce environments.

• Experience working with CRM, digital marketing and customer engagement platforms.

• Experience managing strategic initiatives and external stakeholder relationships.

• Understanding of customer lifecycle marketing and customer journey development.

• Key Competencies & Work Ethic

• Brand Management

• Able to develop and execute marketing plans and initiatives that strengthen customer engagement and deliver business outcomes.

• Customer-Centric Mindset

• Passionate about understanding customer needs and developing experiences that create meaningful value.

• Stakeholder Relationship Management

• Builds strong relationships and collaborates effectively with internal stakeholders, agencies and external partners.

• Strategic Thinking

• Able to connect marketing activity to broader business objectives and identify opportunities for growth and improvement.

• Analytical & Data-Driven

• Uses customer, campaign and market insights to inform decision making and optimise performance.

• Planning & Organising

• Manages multiple priorities effectively and delivers high-quality work within agreed timelines.

• Collaboration & Teamwork

• Works effectively across functions and as part of a multidisciplinary team to achieve shared goals.

• Innovation & Problem Solving

• Thinks creatively and proactively identifies opportunities to improve customer experiences and business outcomes.

• Results & Quality Focus

• Demonstrates accountability, attention to detail and a commitment to delivering measurable outcomes.

• Adaptability & Resilience

• Comfortable operating in a fast-paced environment with changing priorities and evolving business requirements.

• Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

• We are committed to Employment Equity when recruiting internally and externally.

• Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

• If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.