Partner Success Manager
About this role
About the Role Bland AI is seeking a Partner Success Manager to own the post-sale technical partner journey for a portfolio of enterprise partners. You will drive go-lives, adoption, executive alignment, renewals, and expansion across the partner network, coordinating with forward-deployed engineers, product, and sales to deliver measurable ROI. What You'll Do
- Own the technical post-sale relationship for a portfolio of partners, guiding them from onboarding through go-live, adoption, business reviews, renewal, and expansion.
- Identify, evaluate and onboard new service partners.
- Ensure partners launch quickly, meet measurable go-live timelines, and realize ROI from Bland's AI agents.
- Diagnose implementation blockers before they become major partner or customer risks; escalate as needed.
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