About this role
About the Role Partner Managers own the ongoing relationship with restaurant owners, focusing on growth, satisfaction, and retention. The role involves upselling products, conducting regular check-ins, implementing operational improvements, and promoting marketing strategies to help merchants win on DoorDash. You will promote our suite of products through high-volume phone calls and emails as you help merchants set and reach business goals. What You'll Do
- Work with businesses to establish important goals for their business
- Manage merchant relationships across your region, building towards business goals
- Upsell incremental products and services to existing business owners to accelerate their businesses
- Hold periodic business check-ins
- Make/implement operations improvements
- Troubleshoot product-related bugs
- Recommend marketing strategies
- Ensure high levels of satisfaction and retention on the account
- Promote DoorDash's suite of products through high-volume phone calls and emails
- Refine sales messaging What We're Looking For
- Strong relationship-building and client-management skills
- Action-oriented mindset with a relentless focus on growth
- Ability to own a book of business and build deep merchant relationships
- Comfort with high-volume outreach via phone calls and emails
- Experience or ability to upsell and drive adoption of products/services with merchant partners
- Excellent communication and collaboration with restaurant owners and internal teams Nice to Have
- (Not mentioned in the source) Compensation & Benefits
- (Not mentioned in the source)