Partner Manager
About this role
About the Role Partner Managers own the ongoing relationship with restaurant owners, focusing on growth, satisfaction, and retention. The role involves upselling products, conducting regular check-ins, implementing operational improvements, and promoting marketing strategies to help merchants win on DoorDash. You will promote our suite of products through high-volume phone calls and emails as you help merchants set and reach business goals. What You'll Do
- Work with businesses to establish important goals for their business
- Manage merchant relationships across your region, building towards business goals
- Upsell incremental products and services to existing business owners to accelerate their businesses
- Hold periodic business check-ins
- Make/implement operations improvements
- Troubleshoot product-related bugs
- Recommend marketing strategies
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