About this role
Partner Content Program Manager
Partnerships
Location: San Francisco, CA (Hybrid)
Role Overview
This role resides within the partner programs team and focuses on managing the partner content lifecycle and distributing program change communications. The selected candidate will generate high-quality content, track performance metrics, and drive collaboration across partner marketing and enablement teams. This position is ideal for an autonomous professional capable of leading cross-functional meetings, resolving content ambiguities, and engaging with a large services partner network.
Key Responsibilities
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Lead the monthly partner content governance process by setting agendas, preparing materials, and tracking action items.
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Maintain a comprehensive inventory of partner content, identifying duplicate, conflicting, or outdated resources.
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Draft and update partner-facing guides, FAQs, one-pagers, enablement materials, and portal resources.
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Collaborate with subject matter experts to ensure accuracy and establish appropriate content depth.
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Triage incoming partner content requests, prioritize the backlog, and communicate decisions to stakeholders.
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Plan and execute product and program launch communications across email, partner portals, and community channels.
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Moderate a pilot community workspace, onboard members, and ensure questions receive timely responses.
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Document operational playbooks covering intake, triage, approval paths, and community moderation.
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Required Qualifications
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Education: Bachelor's degree in Communications, Marketing, Business, or a related field is preferred.
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Experience: Demonstrated track record in content operations or program management for B2B partner, channel, or customer audiences.
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Technical
Skills
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Strong writing and editing proficiency, experience managing content through formal review workflows, and familiarity with community moderation platforms.
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Preferred Qualifications
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Prior experience working within large technology environments or systems integrator organizations.
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Familiarity with consulting partner or systems integrator ecosystems.
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Hands-on experience with modern AI productivity and writing tools.
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Overview: Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards.
Benefits
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Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.
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Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Employee Type:
- Contract
Location
San Francisco, CA, US
Job Type:
Date Posted: October 26, 2026
Pay Range: $135 - $135 per hour