About this role
About the Role
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial solution. What You'll Do
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Provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.
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Listen to uncover financial needs through conversations with clients and transition clients to a banker for a deeper financial solution. What We're Looking For
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Customer service mindset with ability to welcome and assist clients.
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Strong listening and communication skills to uncover financial needs and identify appropriate solutions.
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Ability to transition clients to bankers as needed.