About this role
About the Role Western National Parks (WNP) is seeking a Part-Time Retail Park Store Associate to support daily retail operations at Carlsbad Caverns National Park in Carlsbad, NM. This role helps deliver an engaging park store experience and supports education, research, and park projects through park store revenue. What You'll Do
- Support day-to-day retail store operations at Carlsbad Caverns National Park.
- Provide excellent visitor and customer service.
- Complete sales transactions.
- Assist retail manager(s) with inventory, receiving, stocking, cleaning, organizing and merchandising.
- Maintain clean and effective merchandising of products and become an expert in the educational value of store products, communicating significance to visitors.
- Assist with special events, after normal business hours and on weekends.
- Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
- Act as an ambassador of Western National Parks and the NPS to ensure park visitors have meaningful and memorable experiences.
- Occasional travel to local events or speaking engagements may be required; occasional overnight trips may be required; may be required to use personal or company vehicles. What We're Looking For
- High School diploma or GED (unless currently a high school student).
- Valid REAL ID driver's license.
- Computer skills including the Internet, databases, and Microsoft Office suite (Word, Excel, PowerPoint, Outlook, SharePoint).
- Knowledge of office equipment including computers, printers, calculators, multiline touch-tone phones, filing cabinets, photocopiers, and dollies.
- Strong planning, organization, analytical, problem-solving, multitasking, and communication skills.
- Knowledge of applicable federal and state laws and professional business standards.
- Ability to pass an NPS background check to obtain necessary security clearance. Nice to Have
- Prior retail and point of sale system experience (preferred). Compensation & Benefits
- Salary range: $15.75 - $16.55 per hour.
- Benefits: 403(b) Retirement Plan, Employee Assistance Program (EAP), Health & Wellness Resources.
- Employee discount: Store Discount of 15% on purchases.