About this role
Job title: Part Time Associate Banker Long Island North (30 Hours) Huntington, NY
About the Role Join Chase as an Associate Banker to deliver welcoming, client-first service in a branch. You will assist with day-to-day transactions, open new accounts, educate clients on digital tools, and partner with the team to meet customers' financial goals while adhering to policies and regulatory requirements.
What You'll Do
- Create a welcoming environment by greeting clients, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
What We're Looking For
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice to Have
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Compensation & Benefits
- Hourly salary range: $25.00 - $30.48.
- Comprehensive benefits including health care coverage, retirement savings plan, on-site health and wellness centers, backup childcare, tuition reimbursement, mental health support, and financial coaching. Base pay may include commission-based pay and/or discretionary incentive compensation where eligible.